+ What platform do your templates use?
Our templates are designed to be used with Squarespace sites, an easy-to-manage platform that's perfect for small business owners, lifestyle brands, service businesses and creative entrepreneurs.
+ How do I know which template will work for me?
We've included a lot of info about who these templates will work best for in the product descriptions, but if you have questions we'd love to help! Just email firstname.lastname@example.org.
+ How much do your templates cost?
They cost $150 (USD) and for this, you receive access to all the files and graphics you need, as well as detailed video tutorials to talk you through the installation process.
+ What’s included in your templates?
Graphics (that you can edit using the totally free software, Canva), all of the style settings you will need to get the look of the template, and helpful video tutorials that will walk you through the setup process step-by-step.
+ What’s NOT included in your templates?
We do not include the images that you will use for your final website. The stock images that we include in the download are for placement only. Once you’ve set up the template, you will be able to switch them out for your own images.
+ Do your templates include design or customisation?
No, they do not. If you'd like our design skills, you can totally hire us though!
+ Do I need a logo?
Yes, you do. You can either use your own logo, or create your own using Squarespace’s own logo creation tools, or using Canva.
+ How do I install the template?
You will need to first set up an account with Squarespace, and then we’ll walk you through every step of installing the template in our helpful video tutorials, from setting up your page structure, to editing the Site Styles settings, to uploading your content and images.
+ How long will it take me to install the template?
That depends quite a lot on how quickly you work as an individual. We usually hear that the average is two to four hours. We can also install your template for you if you'd like!
+ What if I run into any problems?
Just shoot us an email at email@example.com and we’ll help you to troubleshoot. Or you can pay for our Installation service, where we’ll do all the hard work for you!
+ Do your templates offer ongoing support?
Our templates don’t NEED ongoing support, as your site will be completely hosted and maintained by Squarespace once it’s up and running. You can contact their customer support for any questions or issues. They’re super-responsive and very helpful!